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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All SEP products

The group "New Technologies" offers for review the products of the plant SEP: single-stage pumps with one-way suction, monoblock pumps, centrifugal process pumps, multi-stage centrifugal pumps, high-pressure pumps, pumps with separate casing and counter impeller, submersible propeller pumps, single-stage double suction pumps, submersible pumps, sewage and drainage pumps, slurry pumps, mineral sludge pumps for heavy-duty applications, vertical turbine pumps, axial flow elbow-screw pumps, knife valves, drilling and process valves, cast submersible electric pumps, motors for submersible pumps
  • Single-stage pumps with one-way suction SEP
    Single-stage pumps with one-way suction
    GNM, GN, GN HW, GP, etc.
  • Multistage centrifugal pumps SEP
    Multistage centrifugal pumps
    HMS, CMS, GMS, etc.
  • Single-stage double suction pumps SEP
    Single-stage double suction pumps
    GDS-100-400, GDS-80-315, etc.
  • Submersible pumps SEP
    Submersible pumps
    GSP, GDP-50, GDP-80, etc.
  • Slurry pumps SEP
    Slurry pumps
    GSP-KS, GSP MK, etc.
  • Vertical turbine pumps SEP
    Vertical turbine pumps
    VMF, VAF, etc.
  • Axial Flow Screw pumps SEP
    Axial Flow Screw pumps
    GEP et al.
  • Knife valves, drilling and process valves SEP
    Knife valves, drilling and process valves
    SKV-100, SKV-600, etc.
  • Cast submersible electric pumps SEP
    Cast submersible electric pumps
    SEP INOX, SEP CAST, etc.
  • Motors for submersible pumps SEP
    Motors for submersible pumps
    SNG 4-6-8-10, SPM 4-6-8-10, etc.

NEW TECHNOLOGIES GROUP

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